Privacy Policy




Mona Loves Gustav, LLC is committed to protecting your privacy. This Privacy Policy (“the Policy”) sets forth our current privacy practices with regard to the information we collect when you interact with our website. By visiting the website at, you acknowledge and fully understand this Policy and consent to the information collection and use practices set forth in this Policy.


When you purchase artwork from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address, email address,contact details, credit card information, and username and password.

When you browse our website and store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

When you use the website’s store to purchase artwork, we will communicate with you via email on matters related to your customer account.

When you engage the website’s ArtDNA™ quiz, we collect the information provided to analyze and correlate to art preferences, compile a personalized report for you, and store the information as data for use in connection with the services we provide.

When you engage the website’s ArtDNA™ quiz, we will communicate your results and curatorial suggestions via email . With your permission, we may send you marketing emails about our store, new products and other updates.

We may use HotJar and Google Analytics, web analytics service provided by Google, Inc. (“Google”) and HotJar ("Hotjar Ltd."), to collect certain information relating to your use of the site. Google and HotJar use cookies to collect and process data about your use of the site. 

For more information regarding how Google and HotJar use data when you use our site, please visit and

  • If you are from the European Economic Area, we are required to process your personal data in accordance with the General Data Protection Regulation ("GDPR"). Individuals in the European Union and some other jurisdictions outside the United States have certain legal rights to obtain confirmation of whether we hold personal data about them, to access personal data we hold about them (including, in some cases, in portable form), and to obtain its correction, update, amendment or deletion in appropriate circumstances. They may also object to our uses or disclosures of personal data or exercise legal rights to withdraw consent, though such actions typically will not have retroactive effect. To exercise any of the above rights (or any other rights under applicable law), please contact us via email at 
  • In addition to the rights above, residents of the European Economic Area also have the right to lodge a complaint with your relevant supervisory authority. However, we encourage you to contact us first, and we will do our very best to resolve your concern.


    When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, you are consenting to our collecting it and using it for that specific reason only.

    If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

    When you engage the website’s ArtDNA™ quiz, you consent to our use of the information you provided for our services and business operations.


    We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

    We may disclose data collected from your completed ArtDNA™ Quiz to third parties to support and further our business operations, including scientific research and analysis, but that disclosed data will be aggregated and not contain personally identifiable  information.

    We may disclose information collected from you in connection with a business transaction such as a purchase, merger or reorganization that involves the transfer or sharing of our assets. In that event, we will notify you via email when the transfer subjects you to a new privacy policy and, when applicable, the procedure for opting-out.


    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

    If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

    All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express, Paypal, and Discover.

    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

    For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.


    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

    Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

    When you click on links on our store pages, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.



    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.



    We use cookies to record and collect information about your visits to our website. We do this to improve our services to you so we hope you will leave them activated, but you also can opt-out of cookies.



    By using this site, you represent that you are at least 18 years old. We will not knowingly collect or use any personal information, even in aggregate form, from any person we know to be under the age of 18 years.

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at or by mail at:


    Mona Loves Gustav, LLC

    Attn: Privacy Compliance Officer

    17638 Cleeves Drive

    Richmond, Texas 77407


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